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October 1st, 2003, 10:41 PM
#1
Junior Member
Help Desk Software - Is It Secure
I am working on my SANS-GSEC certification. My paper topic is that Problem Tracking Software is great for help desks, but not well designed for use in the security area. Ex: Patient Health Information, SSNs, incident response, inappropriate web use, etc. Anyone have other items that would be considered sensitive that you would not put into problem tracking software?
~Nimh
Those who speak of what they know... find out too late that prudent si-lence was wise.
--Madame Giry, Phantom of the Opera
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October 1st, 2003, 11:20 PM
#2
Phone Numbers, Last names, addresses....things like these could be used against people. For example they could be used to stalk a person.
[gloworange]And then it happened... a door opened to a world... rushing through the phone line like heroin through an addict\'s veins, an electronic pulse is sent out, a refuge from the day-to-day incompetencies is sought... a board is found. \"This is it... this is where I belong...\" I know everyone here... even if I\'ve never met them, never talked to them, may never hear from them again... I know you all...[/gloworange]
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October 2nd, 2003, 10:16 AM
#3
Payroll
Personnel Data
Trading/Dealing Data (Stocks, Bonds, Currency, Commodities)
Anything classified under national security regulations
Anything containing credit card information
Just a few thoughts 
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