Well guys, now I have a new A: problem! I've since moved on to one of our other computers whose floppy drive is also not working properly (and this time it's supposed to!). The light was functioning properly, I tried the Windows troubleshooter, reinstalled drivers, and finally swapped out floppy drives, but nothing will work (so at least I know it's not the drive itself, it's something in the computer).

When you try to read a disk, it pops up a message that the disk needs to be formatted. Of course, if you try then to format the disk, it then says it cannot be formated. It evidently does this with any floppy disk you stick in there. So so far, I'm stumped again! Everything looks to be working properly, until you actually try to use it.