i forgot to ask if your usuing an hp computer with bundled software which in mine did include the wild tangent gameing formats ....my computer is a hp pavillion 9795c running windows me ....if your not into gaming etc please by all means follow the instructions to delete wild tangent as did i ....if you wish to keep those games ...than install a good firewall such as zone alarm which you can get as a freebie from cnet.com ....or if your usuing verizson dsl with the westell 2200 modem/router ....just call verizon to get their instructions on how to access their site to configure their device to be used as a hardware firewall which ive found to be extrememly effective after testing their device on pcpitstop.com...feel free to email me if more info is neccessary ....robb [email protected]