Hey Hey,

How many lights are on the front of your speedstream? We have 4 lights on ours, but we're ready for a connection with 2 lights, 4 lights are seldom seen lit-up at the same time.

Is that the USB or Cat5 version? I'd suggest you make sure you have link lights on your NIC.

Our standard tech support scheme for residence students that lose their network connection is:
Check Link Lights
Check ipconfig -- make sure there's nothing funky like a media disconnect error or an accidental static ip set, see if you are even being assigned an IP.
If everything like that checks out then check for malware. I'd say out of every 10 computers I see that can't access the network, 7 of them are fixed by running two programs. The first is SpyBot S&D. The second and this is an extremely handy little program is called WinsockFix. It uses resets all of your TCP settings after hijacking, or just to flush out everything. It uses netsh (you can run this from the command prompt if you wish using netsh interface ip reset <llocation and name of a log file you wish to write&gt.
By this point we maybe have 1 in 25 people that still can't connect and it's either a serious networking problem (bad switch port, bad NIC), or they've messed something up.

Are you using a PPPoE dialer provided by SBC? or are you using the WindowsXP dialer. I'd highly suggest setting up your account in the XP dialer, it'll be more reliable.

If your modem is USB, I'd go with reinstalling the drivers (make sure the modem isn't plugged into the computer while you are doing so).

Peace,
HT