Originally posted here by The Grunt
Well, I sincerely feel like an idiot now. Seems he had the line from his cable modem to his router in the "uplink" instead of the "wan"... Yay... At least its fixed now, and everything seems to be working ok. He can get into the config and everything now. Thanks for all of your help, even though it seems that common sense ended up being the best help.
DOH! I know the feeling, hehe...I've done that before. It's the simple things that always end up being the problem, hehe! Glad he's up and running!