Hah! you missed some

Please get your friend to go into safe mode and run his updated AV etc. There might be some older ones in there that "Stinger" (the McAfee emergency tool) will not detect.

I would then run Trend Micro's "Housecall" And Panda Software's online scanner. Then Adaware & Spybot S&D in safe mode, just like Tedob 1 has suggested. My last sortie yielded 3 viruses and 106 assorted scumwares. (Damn Ted~ you beat me )

Over the past 4 years my experiences have been identical to Tedob1's..............careless people & multiple infections.

Might also be worth running the trial of Moosoft's "The Cleaner"?

Just a thought

EDIT: and harden him up!

1. RegistryProt
2. SpywareGuard
3. Spyware Blaster
4. Run the "immunization" in SpyBot S&D

http://Keir.net

ScripTrap.............help him set that one up, you can set an automatic interface to the AV app.