I'm trying to move an external CD/DVD burner from one computer to another that's in my new office. The burner connects via a firewire port, so I had to remove the card from the original machine and put it in mine in order for me to use the burner. Installation is supposed to be simple. Windows 2000 is supposed to already have the driver files installed, so you just pop it in the PCI slot, and let the hardware manager do the rest.

Of course, it hardly works that way.

Upon reboot, Windows is supposed to auto-detect the new card. No such luck. The troubleshooter showed me where to look to see if the driver files were indeed named correctly and in the right folder -- check. Next, I was to check Device Manager -- nothing detected.

The next move was to change PCI slots. Tried that. In fact, I had an extra NIC in one of those slots, so I knew for sure that slot worked because Device Manager detected the card and all was well. So, I removed the unneeded NIC and replaced it with the firewire card -- nope, still not detected, several reboots later.

So, I've gone through everything in the troubleshooter, and I'm out of options. Do the AO gurus have any more ideas?

The card is an Adaptec AFW-4300A LP universal host adapter. The system is a Dell PowerEdge 4200.