SawPer,
bitching about service centres is about as usefull as asking, "how long is a piece of string". For every negative post I have seen there is the same amount of positive posts.

I do feel for you, my Dell laptop started to fall apart and no amount of my frustration would get through to the Indian call centre opps..................In the end i gave up trying and just fixed it myself with super glue. So far it's holding up.