Hi GONE~

Bad news I am afraid, if your service code ends with -595B it seems that the generators cannot find a pass for you.

Also, as the wife changed the thing, this will have overidden the default. I know that Dell Engineers have "God" passwords, but unfortunately I only "don't have them" for earlier models

I guess we have reached soldering iron/paperclip time. What you have to find out is where that eeprom chip is............it will have 8 legs (4x4) and should be printed up as a 24C02 or 24C04..... I think that the 04 is the most likely.

Good luck mate