O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\WINDOWS\System32\msjava.dll
O9 - Extra button: AOL Instant Messenger (SM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {2863ACA1-9AA0-4432-8CFE-88C12B3B2E5E} - file://D:\Program Files\Upromise_RemindU\Sy1050\Tp1050\scri1050a.htm (file missing) (HKCU)

Don't trust those things without names...
And regarding O4 - HKLM\..\Run: [tgcmd] "c:\program files\Support.com\bin\tgcmd.exe" /server /nosystray /deaf
..
A search online returns
http://www.winpatrol.com/db/freesample/tgcmd.html
http://www.liutilities.com/products/...library/tgcmd/

Either way, I'd get rid of it.