slinky2004

I am sorry to have to say this, but if it isn't recognised, it has probably "died" in the physical sense.

I am assuming you have tried it on more than one computer?

As it is a "solid state" device, that is your lot, as the saying goes. ..............yes, they can be repaired with the right equipment, but the kind of place that has that will be charging big bucks per hour for the technician's time............and the kit is not worth it?

As a general comment; this kind of problem is frequently associated with failing to "dismount" the device in your software before physically disconnecting it. I have come across this many times with "thumb drives"

All I can suggest is try it on another machine or two with different operating systems. If there is a CD, then it must have driver software on it?

If that works then you need to uninstall it from the problem box, and do a driver software re-install, then you should be good to go.

Please do the installation with the device NOT CONNECTED and wait for the installation software to prompt you