I feel for ya, MLF. Been there.

We have created something that is so ubiquitous and so reliable, that when there is the least little bump in the road, everyone panics and comes charging down the hall looking for the system admins.

Sometimes I think that the best thing we could do is limit email to two hours in the day. Say, from 10 to 11 am and 3 to 4 pm. Then turn off the pipe the rest of the time. What the heck did these people do before we _had_ email?