Firewall problem

[dantesheaven]

I didn't clarify, I'm not playing at school, I'm playing on school network in my dorm. But thanks, I'll check those ideas.

[nihil]

Yes, I appreciate that you are not doing anything "wrong" as such. It is like I said, the security suite will work all day and night................... that is OK during class time but seems excessive outside of that.

I don't know hoiw the Norton security suite works, perhaps it is possible to have it turn off after 18.00 hours or something?

The proxy should work, but they are very variable in quality I am afraid

[dantesheaven]

Warcraft doesn't support proxies, and my admin says that all ports are left open. They won't turn off the network, I manually added all the required ports warcraft says it needs but still no luck. One other weird problem i'm having is that when i go to windows security it does not give me the option of turning off my computer firewall, it is set to on and they are greyed out and won't let me click off. This remains to happen even if I uninstall symantec. I'm going crazy here, working on this issue for about 20 hours in the last 4 days.

[dalek]

Warcraft doesn't support proxies, and my admin says that all ports are left open. They won't turn off the network, I manually added all the required ports warcraft says it needs but still no luck. One other weird problem i'm having is that when i go to windows security it does not give me the option of turning off my computer firewall, it is set to on and they are greyed out and won't let me click off. This remains to happen even if I uninstall symantec. I'm going crazy here, working on this issue for about 20 hours in the last 4 days.

Are you using XP Pro? if so

On any XP Pro machine, check the Group Policy settings (Click Start - Run -  
  
gpedit.msc).  Expand Administrative Templates, then expand Network, then  
  
Network Connections, then Windows Firewall, and click Standard Profile. Look  
  
at "Windows Firewall: Protect all network connections", and ensure it's set  
  
to "Not Configured". Double-click this settings, check Not Configured, and  
  
then click "Apply" and then click "Ok".

HTH...

[dantesheaven]

I just checked, they were as you said they should be. Another question, i went to canyouseeme.org to check to see if these ports were indeed open, tried a bunch, and they either said not available because of time out or bc they couldn't see them. Even port 80 which is odd bc unless I'm mistaken that's the http port yes? And here I am, so that doesn't make sense.

[nihil]

Warcraft doesn't support proxies, and my admin says that all ports are left open. They won't turn off the network, I manually added all the required ports warcraft says it needs but still no luck. One other weird problem i'm having is that when i go to windows security it does not give me the option of turning off my computer firewall, it is set to on and they are greyed out and won't let me click off. This remains to happen even if I uninstall symantec. I'm going crazy here, working on this issue for about 20 hours in the last 4 days.

Hmmmm, I presume that you are connecting via a school network server?

I wonder if that might be where the problem lies, rather than on your personal machine? I don't think that it is the Symantec on your machine, I think that it is theirs. As you say uninstalling it on your machine has no effect.

The problems with canyouseeme.org suggest that it is being blocked at the server/firewall? could it be that WOW thinks that it is a proxy for some reason, and it is blocking you?

Can any of your fellow students get to any online game site?

[dantesheaven]

All other games are working fine for everyone on the network, none of us can use warcraft

[nihil]

Well, I guess you all have ports 3724 and 6112 open on your local machines?

It doesn't sound like a whitelist/blacklist problem, as this should just block the whole site, not just the login part?

This sort of points to some sort of problem between WOW and your school server/network?

I just have this kind of hunch that maybe there is a router there in the school system that is causing the problem?

From what I saw of the WOW website they don't "not support proxies".......... they just don't offer technical support for them? or did I get that wrong? That would seem to "let them off the hook" so to speak?

As you guys can access other games, it is reasonable to suppose that your school has no objections to them on principle........... so blocking WOW has to be some sort of error, rather than intentional?

I would very politely ( ) ask your admin to check ports 3724 and 6112 through the school system? You can block ports in the firewall, possibly in router software and also in a modern security suite? He may have missed one?

Once again, please let me emphasise that this is a mixture of pure guesswork and inductive/deductive logic this really isn't my area of expertise, so you are going to have a lot of the legwork yourselves guys

[dantesheaven]

Heh, no it's absolutely not a problem with the school not wanting us to game, the network admin is actually trying to help us with the problem, but he persists that no ports are blocked at all, only filtered through firewall software for malicious content detection. Another odd thing, the game implements a weekly patch that needs to be downloaded that updates the software, and you have to download the patch downloader weekly, but this download will only move 1% at a time, you log in, it downloads 1%, then stops, you reconnect, and then it goes to 2%, etc. Off campus this doesn't happen.