Hi Steve,

Interestingly enough Plusnet Customer Services refused to give me my CISAS ID claiming I'd have to wait three months (as per CISAS guidelines)
For a brain dead customer service type, they seem to know rather a lot about the small print? I wonder why?

Your ID is as follows: 513497
Only half a million complaints this week............ and it looks like you are at the bottom end of the food chain mate!

Seriously, perhaps the time has come to involve the forces of darkness.

1. They have obviously allowed your personal data to be compromised.
2. They are obviously anally retentive when it comes to personal data (remember that they could still contact Moira after all that time?)
3. I am pretty sure that they would not survive a serious Data Protection Act audit

As one squirrel said to the other squirrel: "go for the nuts mate"