Hi Steve,

Please keep us informed. I know that it is of relatively limited interest given that this is a UK company trading under UK corporate, contract, consumer, and data protection laws. But it does raise the issue of "what would happen to me if it were in my country?"

In the past, PlusNet have always tried to weasel out by blaming their "wholesaler", but now that they are owned by BT (our largest Telco and ISP, for our overseas readers) they cannot use that excuse anymore?

They are a wholly owned subsidiary, so "arms length trading" is no longer a legal option for them

You won't get any money from them, but they might offer you some free months service as that is only a marginal cost, and would not have so great an impact on their bottom line. If you think about it, the infrastructure is set up, your account is set up, and their ongoing maintenance costs of that account must be minimal?

Good luck mate!