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October 14th, 2007, 02:23 PM
#1
Can you ping it? Also, what do you have for security setup? Perhaps, a firewall? If so, it could be the culprit. I had this problem at a doctors office I do IT for them and they were having the same problem but the issue got resolved. full story can be found here http://antionline.com/showthread.php?t=275531
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October 16th, 2007, 02:56 PM
#2
Error 6420 - The discovery process for the Advantage Database Server failed
if (document.images){ var buttonprint = new Array(); buttonprint[0] = new Image(); buttonprint[0].src = "images/kbImages/Print.gif"; buttonprint[1] = new Image(); buttonprint[1].src = "images/kbImages/Print_Over.gif"; } function displayprint(num){ if (document.images){ eval("document.all('ucArticle_print').src = buttonprint[" + num + "].src"); } } if (document.images){ var buttonemail = new Array(); buttonemail[0] = new Image(); buttonemail[0].src = "images/kbimages/Email.gif"; buttonemail[1] = new Image(); buttonemail[1].src = "images/kbimages/Email_Over.gif"; } function displayemail(num){ if (document.images){ eval("document.all('ucArticle_email').src = buttonemail[" + num + "].src"); } }
6420 Error Troubleshooting Information
Point of Success uses the Advantage Database Server to protect data from network-induced problems and to speed access to the data. Point of Success software must discover the database server. To do this, a message is sent across the network to the other computers. The database server computer responds with information to allow Point of Success to connect to the database server. If this response is not received, the 6420 error is generated.
A 6420 error is always caused by a network communication problem. All of the resolution suggestions here deal with correcting communication issues.
http://pointofsuccess.mykb.com/Article_8DB4C.aspx
Only change this past week to the Server was the implementation of Virtual IP
^ is your problem
09:F9:11:02:9D:74:E3:5B  8:41:56:C5:63:56:88:C0
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