VPN over Linksys Issue

[AngelicKnight]

1. Can the customer connect to the VPN with out the router in place?
2. Could they connect before they got this router?

Yes! And sorry, should have mentioned that earlier. Bypassing the router and going straight through modem works without a hitch, so it's definitely the router.

Just finished talking to Linksys support, and I think I have the solution. I must've been lucky and just landed a fully competent tech. In any case, gonna try it soon as I can hook up with the user again.

Basically I'm going to have the user enable remote management, then get in from here and tweak some settings --

According to support, I'm supposed to manually set his computer's IP address to, say, 192.168.1.10 (given router's set to default 192.168.1.1), then go to Applications and Gaming tab in router configuration and under the Port Range Forwarding tab, forward ports 1723, 500, 50, and 47.

Then enter 1723 in both start and end fields, set protocol to "Both", enter 10 for the IP adddress, and enable it. Repeat for the remaining ports.

If that doesn't work, I'm supposed to disable the ports then and enable DMZ instead, still using the same IP address. (Eh, though wouldn't hat negate the purpose of wanting security in place?!)

I also bumped into this while googling:



So I'm going to check on that too.

So we'll see what happens. I'll give a full report when I have some results.