TH13,

It's sorted out now, and a lack of change control has been the culprit! When the logs arrived it pointed us in the direction of the problem.

We don't have enough control of the servers to be able to install software on them without several forms & requests to the hosting company.

On a personal note the hosting company is IMHO crap and we need to review our contracts with them.

Thanks for the help guys.

Regards,

Steve