Quote Originally Posted by CyberB0b
I'm working on a client's business computer and am having a connectivity issue. All forums I've found have been less than helpful. This client does web-conferencing and cannot get his cam to connect to the server. Drivers have been reinstalled for the cam. Firewalls have been disabled. The camera is showing video locally, just not on the web page.

The only thing that happened right before this occurred was that his serial mouse broke and he switched to PS2. After it was connected the Verizon Playlinc adapter was showing no connectivity and the web cam couldn't get online. The mouse driver was just the generic, windows retrieved driver. The mouse driver was reinstalled and didn't help. The Playlinc adapter is apparently for games so I don't think the webcam is using it. Any suggestions? The conferencing software is a Verizon package I believe, not sure the name and is accessible over the webpage interface.
May help knowing the OS at play.. having had a SERIAL Mouse seems to point to old hardware...and perhaps an equally old OS..
The issue could be a simple hardware conflict causing an issue with the network card.. but if the pc is accessing the website ..sort of rules that one OUT..
But It may still be good form to check for hardware conflicts....
Clue to Fault here: Was working OK.. Changed Mouse.. from Serial to PS2.. Function stopped..