As stated previously...a poor workman blames his tools....only an idiot would blame the OS.

The machine was unstable...not due to the OS...but to the poor configuration of the machine...and or a hardware issue. The machine was regularly crashing 6 weeks before the disaster .....somebody dropped the ball...and it wasnt MS.

Oh and BTW...I regularly work with MS...and am currently using their professional services for an implementation and migration of a legacy database.

To use a blanket statement like they advised you to reinstall the OS shows your total lack of experience working with their product and arrogance of youth.

I have had very good experiences with their server applications support...plus they have excellent resources such as their newsgroups and KB.

MLF