NEW Outlook Virus?

[cross]

Any one else out there having trouble with outlook at work? When any of our systems go to open a letter or save, it says "out of system memory" Tried re-installing, then newer versions (2000), nothing is working! Any info would be appreciated. btw, these systems were working before, and one at a time, stopped, that's why I thinks it might be a virii... :confused:

[avdven]

I had a similar problem with Outlook XP, but that was because I forgot to apply the June 3, 2001 patch which fixes the problem I was having. The only suggestion I can give would be to download any and all Outlook updates from http://office.microsoft.com/ProductUpdates That may fix the problem. Also check for any updates to your operating system which may affect Outlook.

AJ

[cross]

That was the first thing I tried, but the simplest advice is often the best ;)

[tyger_claw]

I don't think the patch for outlook will work, but the patch for the os is a possibility.

Is outlook for webmail or just lanmail?

Could it be a configuration problem?

[cross]

Everything is configured correctly to my knowledge, and as I said before, all these computers were working 2 days ago, and one by one started having this problem, now 20 have this problem. Also, we were hit with the Nimda virus again, could this be related?

[avdven]

Could it be that you're just getting so many messages through your clients that they're stalling? (DoS-type problem)

AJ

[souleman]

We had the same type problem here. A bunch of people installed the "American Flag" thing after the 9-11 incident. It took up enough RAM that a lot of other programs couldn't run. We don't have a lot of RAM on our systems.

[Lived9]

MS Outlook does have its good points, but damn, it easy to cause a great many a problems with it! All you need is VB knowledge and Outlook and you can create the next Love Bug. As much as I dislike M$, I have to admit that Outlook is a good, practical program.

[cwk9]

You would think with all there money m$ would be able to make a more virus resistant e-mail program.

[cross]

MS Outlook has good points?? you mean like where they record all incomming mail and attachments? Or how they keep their software vulerable to practically anyone with a little free time? Outlook sucks, and if you are using it for any other reason except that your work uses it, your an idiot. Right now I get 25 calls a day telling me that outlook doesn't work anymore, and there is no info anywhere about why, not on M$ site or symantic or mcafee. blah, sorry bout the rant, but this is pissin me off.

[Kitara]

What kind of mail server are you using? Is it an exchange server? Since you were hit with Nimda, what kind of methods did you use to clean it?

[karnevil9]

Most of the Outlook security problems are used by using HTML formatted e-mail. Thus it might a good idea to block incoming HTML for good... In Outlook 2002 this can be done in the following way --> enter this to a file named e.g. Outlook.reg

REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Options\Mail]
"EditorPreference"=dword:00010000
"Receipt Response"=dword:00000000
"ReadAsPlain"=dword:00000001

and then enter it to registry by double clicking it. REMEMBER! Works only for Outlook 2002, as far as I know. After that restart your Outlook and it shoudn't receive e-mails as HTML anymore.

- karnevil9

[toneill]

You may still be infected with Nimba or have damaged RICHED20.DLL file.

A few months back when I was helping an aquaintance with some computer problems he was experiencing I had my first run in with the nimba virus. He was getting "out of memory" errors when trying to send email with Outlook. It didn't take me long to download an antivirus program and figure out that he had been infected with Nimba.

Nimba is notoriously difficult to remove. Check for a file named wininit.ini and delete it. Look for a line in your SYSTEM.INI that starts with SHELL. if it says anything other than "shell=explorer.exe" then you may still be infected.

Nimba affects the RichEd20.DLL. This file may need to be restored from the original Outlook/Office install CDs. Check out this article on Symantecs site...

NIMBA (http://service2.symantec.com/SUPPORT/ent-security.nsf/cda5fdf2ad829db38525652b0046791c/c6b3857a43522ffc88256ad40062fe18?OpenDocument)

Good Luck