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NCMars
August 31st, 2004, 03:30 AM
I recently sent my sony laptop to sony cause my adapter stoped working, when i got it back i looked on the bill and it said they replaced my keyboard too, well ok i wasnt to happy of that but sure.

Now, half the keys on the keyboard arnt working like, esc, ~, tab, caps lock, shift, and ctrl, i re-installed the keyboard driver but it still doesnt work, any suggestions?

Negative
August 31st, 2004, 03:34 AM
Send it back! If you paid for it, it's supposed to be fixed. Don't try to fix it yourself because you might void your warranty...

NCMars
August 31st, 2004, 03:38 AM
I called them back and they just said sorry the only thing you can do is reinstall the drivers, wel duh im not blonde i already did that, and i cant send it back, im going to college for graphic design and i need that laptop yesterday.

DeadAddict
August 31st, 2004, 03:38 AM
What I would do is call Sony up and tell them what the problem is and then have them fix the nonworking parts of your laptop's keyboard.

CybertecOne
August 31st, 2004, 03:49 AM
yea, they have no choice but to take it back and fix it. its covered under acts and bills :p

send it back and get it back... the longer you wait the longer till it gets back, and seriously, how far are you going to get into your course with a keyboard that only half works. :p

just put a dot where one of they keys doesnt work needs to be used, that way, on revision, just guesstimate what key you should have pressed there

NCMars
August 31st, 2004, 05:03 AM
thanks guys, but i had enough, i just brought it to future shop repairs where i bought the laptop and i told him i needed itback tomorrow, he said he'd see what the problem is and fix it, and since i do have warrenty on it, it wont cost me anything.

wew :)