Safe Mode Virus Scan

[inf0streaker]

I have a virus on my computer and i was told to run hte virus scan in safe mode to get ride of it. I use Norton Internet Security 2007 and it works fine in normal windows, but in safe mode when i try to open it, it gives me one of those "Don't Send" "Send" errors and wont open. Whats going on?

[Moira]

What virus have you got? Have you checked sites like Symantec (http://www.symantec.com/index.htm) and Sophos (http://www.sophos.com/) for removal instructions?

[thehorse13]

The exact error message would be very helpful in solving your problem but it appears that the app is crashing when you attempt to run it. That's all I can tell you without the actual details (click the button and copy&paste it in this thread).

Also, what happens when you run it normally? It doesn't remove the infection? Does it identify the infection?

--TH13

[dalek]

Probably need to be in safe mode with "networking", in order for Norton to touch base with their server. ;)

http://www.pcstats.com/articleview.cfm?articleid=1643&page=2