for the life of me in cannot figure this one out. but here goes.


lucent (agere) data/fax modem (original equiptment)
creative v.92 data/fax modem
XP professional (completely updated)


using windows built in faxing software, i am able to send a fax with no problems whatsoever. just this morning i sent a 7 page fax using the lucent modem. however when i need to receive one i cannot. the modem will answer and begin the process but will give me an error message saying that an error occured and cannot continue.

i have tried both modems. both are able to send but not receive. i have checked the required services, all are enabled and set to automatic. i have tried the latest modem drivers and the original drivers, neither driver makes a difference. i have removed and reinstalled the fax software with no luck in fixing the problem. i searched google and other sites but couldnt find anything specific to my issue. if anyone has any suggestions or ideas your help is greatly appreciated.