Hello All:

Here is my situation. User calls HD to report that one of his customers states that all of the attachments he sends are infected with a virus. As are all attachments sent from other users at this location.


This is what I know:

The users sends the attachment to multiple companies. Only one company states the attachment is infected.

Gateway and Email AV is up to date. Enterprise AV is up to date.

Did a manual scan of the documents with Trend, MacAfee, Symantec [sp?] No virus found.

No strange traffic in or out noted in the AV, Gateway/firewall logs.

Now before I run off asking the customer if they have changed/upgraded/added anything to their AV/Filtering "stuff" Is there any way I could be sending a virus?

btw I turned on AV for out going mail for a while just to check. Nothing