I have Norton Internet Security and am getting a message when I log on that says Norton is turned off but it isn't. I've done a scan, used their tool and still getting it. I have the windows firewall turned off. Can anyone help me? I am thinking about getting rid of Norton but have paid until June 6 so want to get the rest of my money out of it. I have been in contact with the Norton techs and am getting no where. Really makes me mad. Will appreciate any help I can get as I'm not computer literate.