It's easy to be 'dumb" when you first learn how to use a computer.The dumbest thing I ever did was ask in a chat how to clean up junk files.I was advised to go to start-up and remove the checks from ALL programs listed there.Which I did !Needless to say I ended up paying a local p/c guru a nice fat fee to undo my booboo.And the online tech help finally put me on permant ignore ,since I contacted them more than I read Email !Which It took me 50 calls to the toll free number to learn what Email was!