i think you don't understand what he says , he says that u were supposed to know these things when u were employed because these r basic things needed for job u do . if know anything else it's abenefit for u not us . As for windows me too a windows user for my many works and it really is very easy to operate as u don't have to learn commands u just have to click .rest assured u'll get ur work done just use it for some time and try new things u may be on ur way to tell others how to do things