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March 12th, 2003, 03:58 PM
#6
Senior Member
Hello computernerd22
Eager to make full use of my new computer's capabilities, I asked a customer-service representative at my bank if they offered online banking.
'Certainly,' she stated matter-of-factly, pointing to a crowd of people near the teller windows. 'The line starts over there.'
I've used Internet banking for five years now. I was a trialler in England for my bank and while it's had it's problems, they are rarely to do with security. I had more problems with traditional banking because I was slack about reading statements.
You do have to remember to be vigilent and remember to log out, not use the same password as you use for everything else etc. but this is all just common sense.
One problem I did have regarding some security software I had locally installed which played silly devils with the bank's security systems. This got resolved (as I say, I was in the trial so there were a few bugs when I first went in).
I don't know what the laws are where you are exactly, but in this country, if someone uses your credit card details without your knowledge and you have been reasonably careful (ie you didn't broadcast them over the radio or paint them on a toilet wall), then the merchant, not you, is liable for the transaction. It's a bit different with direct bank transfers and you are responsible for checking and notifying of anything weird going on, but a bit of vigilance goes a long way.
I'm also really enthusiastic about *not* getting paper statements anymore. Each month I'd get a statement with one thing on it and have to shred them recycle it. Now I just download them, compress them and periodically delete them.
Rachel
(still demob happy and packing)
668 - the neighbor of the beast
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