there is no error number. just simply "an error occured while receiving the fax" ... nothing specific about it in the microsoft knowledge base either. however after about 2hrs searching google newsgroups and other places i have found i am not alone. seems countless others are having the same issue. i have tried manual answer and auto answer, nothing seems to work. same error everytime.

one poster said that this would happen if the modem i am using isnt listed in the microsoft XP modem/driver list. could this be the problem? but it dont seem like it would matter as long as my modem/driver are xp compatible. others say it is a problem with SP1 and that fax worked fine before SP1.

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Microsoft Fax Console

version 5.1 SP1