Wow ! Very Interesting discussion ...

Recently I purchased a dsl connection and the whole problem started, after burning my fingers very badly (I was charged huge amounts for the past 2 monthly bills), found zonealarm for personal firewall, from zonelabs found about pestpatrol, from there I came to know about adware/spyware etc., and finally joined AO. Thanks for the knowledge posted.

After reading the above discussion, I have some questions to ask (it might be foolish also, bear with me)

Is it the customers mistake, not know about the spam/adware/spyware ?

Is it not the ISP's duty or policy to prevent spam from entering the mail server?

It would be more helpful, if I am enlightened by members (jr/sr/modertors)

Thank you


These are the email policy followed and provided in my isp's website (ddsl.net, ie., Dishnet DSL, India).

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Email Policy

The following policy guidelines are applicable to all the users who are using DishnetDSL mail services:

Only mails from eth.net domain and colocated domains will be accepted at Dishnet mail servers. For this mails should carry From address as [email protected] or any valid colocated mail domain.

What do they say by colocated domain ?

Authentication is mandatory for both incoming as well as outgoing mails. Un-authenticated mails will be dropped.

They say that all mails are entered through authentication server, but still i get atleast 45 new spam every day. Does that mean, the authentication server is not functioning properly ?

E-mails with attachments size more than 2 MB will not be permitted.

Dishnet allows only certain attachments to be sent through its mail servers. The following attachments are not allowed:

.exe, .com, .bin, .cab, .bat, .dat, .vbs, .js, .url, .scr, .reg, .pif

DishnetDSL Ltd. does not authorize the use of its proprietary computers and computer network (the DishnetDSL network) to accept, transmit or distribute unsolicited bulk e-mail sent from the Internet to Dishnet (eth.net) members.

In addition, Internet e-mail sent, or caused to be sent, to or through the Dishnet Network that makes use of or contains invalid or forged headers, invalid or non-existent domain names or other means of deceptive addressing will be deemed to be counterfeit. Any attempt to send or cause such counterfeit e-mail to be sent to or through the Dishnet Network is unauthorized.

Similarly, e-mail that is relayed from any third party's mail servers without the permission of that third party, or which employs similar techniques to hide or obscure the source of the e-mail, is also an unauthorized use of the DishnetDSL Network.

Dishnet does not authorize anyone to send e-mail or cause e-mail to be sent to the Dishnet Network that violates Dishnet's Terms of Service.

Any mail with recipient list exceeding 10(ten) will be considered as bulk mail.

Dishnet reserves the right to take all legal and technical steps available to prevent unsolicited bulk e-mail or other unauthorized e-mail from entering, utilizing or remaining within the Dishnet Network.

Will the firewall catch unsolicited mail or is it not working properly ?

Nothing in this policy is intended to grant any right to transmit or send e-mail to, or through, the Dishnet Network.

Dishnet's failure to enforce this policy in every instance in which it might have application does not amount to a waiver of Dishnet's rights.

--- END of Email Policy