Tedob1, I'm more likely to agree with you that actalert.exe has absolutely nothing to do with any "contact management' software and is in fact, some type of adware associated process. My problem stems from the contradiction of the WinTasks Process Library vs Kephyr descriptions of the process:

actalert - actalert.exe - Process Information
Process File: actalert or actalert.exe
Process Name: ActAlert
Description: Contact management solution tool.
Company: Best Software SB, Inc.
System Process: No
Security Risk ( Virus/Trojan/Worm/Adware/Spyware ): No
Common Errors: N/A

Kephyr's description of the process (which like you said is located in the Internet Optimizer folder):

Internet Optimizer
Overview
Internet Optimizer hijacks your browser error page.
Classification
Adware
Files
iopti130.dll, nem207.dll, nem212.dll, nem214.dll, wsem210.dll, wsem216.dll, optimize.exe, actalert.exe