I came across a clients pc that had 164 virii and trojan programs. I had a hell of a time cleaning that mess up. What got me was that they were on dialup and not a broadband connection but they had never updated the OS or the AV dat files and their daughter had installed kazaa right after they got the PC. I believe that educating everyone you know that has a computer about security and even writing up a monthly maintenance schedule for them to follow is a responsibility of those of us that get it.

Now I will say that some people will just never get it and those people should be banned from using the internet.

nihil: I believe that giving an individual a written set of instructions with links to the mentioned resources would be legal in most countries. If the programs are freely available and you and I can find them and use them, why not educate the normal user in the availability.