Ok lets see the problem with this statement in a real world where one do this with an email server
"Palemoon- If you want to make the store smaller you have to run an offline defrag. This has been available since Exchange4. "edbutil" for early exchange, "eseutil" for current exchange." Ok take a 200 gig array offline to defrag it.? Chances are nill to none at least in the last couple places I was at. Not saying it does not work cause it does but business owners bitch and complain and everyone want their email. It is a good way to fix the problem but it is not workable in the real world servers are not taken off line for days for a defrag and real world sometimes you step into a network where you just have to work with what was left faults and all and the owners will not listen to you but believe in M$ and one day the server dies cause you never got to defrag because the people before you MCSE Certs and all just put more drives in the array until it became to big to even conside a defrag. Hummm then again the last two systems I admin the MCSE seemed more intent upon setting up the next visit then really fix the problem.

Fact is the relay was enabled by accident because MCSE certs mean you earn the right to learn in the real world as any Cert or Degree does. An Engieer get out of college and takes his test and then in the AEC world earns the right and pays the dues to make it to the next level same in IT.