I believe I dealt with the same spyware you are talking about. Nothing I could do would get rid of it. I ran every spyware and adware removal tool I could find with no luck. For me it was a popup that only came up when I was online. It would open up multiple popups as well. So for curiosity I got online and waited till the popup came and ran netsta /a from the command line and noticed I had around 3 connections connected to abetterinternet.com (if I remember correctly that was the address). When I closed the popup and ran netstat /a the connections were gone. I tested this multiple times and got the same result. The scary part was that if you didn't notice it the popups would just stack up and the connections would increase as well. I tried going to the site listed in the connection under netstat but got a 404 error (go figure). I eventually had to wipe and reload the PC cause it was extremely frustrating. Thanks for the link to the removal tool. I'll make sure I use it at work on customers computers with the same problem.