Here are a few things to keep in mind and checks to run on any XP system, not just SP2 installed, and what might solve the problem:

1. Services What's running and what doesn't need to be ran? Configure and optimize as nessessary, and you can find an excellent guide here: http://www.blackviper.com The less services running, the less RAM and cycle clocks are being used towards things you won't be using anyways. SP2 included anywhere from 4-8 new services.

2. Startup What's booting up on startup, and what doesn't need to be booted up automagically? Run msconfig to get a list of what is booting up on startup and then use google to sort through the files that you are not 100% sure about. This could be an MS Word autoloader to something like having unneeded MultiMedia game controllers loading. The less that starts up on default, the more RAM you have overall and more cycle clocks to do what you need to do.

3. Harddrive fragmentation When's the last time that HardDrive has had a chance to breath? I recommend -not- using the default windos defragmenter and using PerfectDisk ( http://www.raxco.com/products/perfectdisk2k/ ), as it is not only faster, but has a much more optimized defragmenting method meaning it works better. Defrag to keep things running in tip top shape. I know you said you already defragged, but know that defragging too often (more than once a week) can actually slow things down since windows attempts to "remember" program locations to speed up hard disk caching.

4. Internet changes in SP2 Is the default firewall running, and if so.. does she need it? The ICF will slow down packets because of it's filtering state. Also, there is a limited number of socket connections allowed with SP2 (limited to 10) so that worms have a much harder and slower time of spreading. However, a typical internet user may be using 50-1000 sockets during usage. Fix this to not only increase internet speeds from an SP2 upgrade, but also to help ease the processor load on it trying to manage packets like a nanny trying to deny 400 kids candy, when the other ten clearly get it. Read how to fix that here: http://www.antionline.com/showthread...556#post784556



Those should get you rolling, and if things are still running slow from there (which is odd, because the newer dll's are recompiled to take advantage of processor speeds) then it may be overall just low ram or hardware failing. Even though I can get XP working on 79 megs of RAM (psssah! To all the XP haters) I still recommend 256 for normal users.