I know this is impossible for you to do if you are fixing OTHER computers, but it sure works nice with just one. Spare hard drives, download all stuff to them, export IE favorites to them, and backup really important stuff on DVD... Then, when your comp is screwed, fresh reinstall is fine, because you can get all your stuff back just like that. Works for me everytime, unless I accidently format it or something. (HAS HAPPENED)... Just an idea for people who like reinstalls. Sucks when you have to reinstall NFS: Underground tho.