tried that. i get a message " unable to delete all values, error deleting key. i have tried using a couple of third party reg cleaners also and they will not remove it either. i am running windows xp (forgot to mention that on my post). the program uninstalled using its uninstall routine but i can't remove any registry entries. i also tried to use system restore to go back to a point before it was installed but restore gives me an error also.