i used to have the same problem with icons and programs that wont go away no matter what u try and found that programs built for extreme cleaning usually works the best... sometimes the registry cleaners dont always work... i can say spybot serch and destroy 1.3 that was added in another persons reply does work soo much but also need other programs to help aid in the rest of ur cleaning process... i would suggest getting system mechanic pro 5... u can download the 30 day free trial version from their main site and start off with that to help fix more then just the problems ur experiencing right now... ever since i started using the system mechanic 5 pro my comp has been running like brand new as if i just bought it from the store but with all ur main programs installed that ur always using... the most i can say is try the system mechanic, ur anti-virus program, and spyware deleter programs and if those dont work then u may have more problems then what ur trying to express in here... i suggest using mcafee anti-virus... ive found mcafee to be the best and most useful av program out there and does more then norton or any other av program is even capable of doing... i hope things work out but if not then try and figure out what is all wrong and post all the problems here so we can better help u...