Are you sure you are using the correct cable for the console port? What exacly doesn't work? You get garbage? Nothing at all?

Have a look at these:
http://www.cisco.com/en/US/products/...8009433b.shtml
http://www.cisco.com/en/US/products/...tml#band_reset
http://www.cisco.com/en/US/products/...80094ce6.shtml