Go to the start menu, click on run, type in the box "msconfig" without the quotes go to the startup tab, look for any suspicious software or .exes that is starting up if you find some thing search your hard drive for the .exe if you don't now the .exe end the process and the delete the .exe then you go to the registry ""and please don't mess with the registry"" then you search the registry for the same .exe and delete the you will find them in the hkey local machine and hkey users good luck