Guys sorry for the lack of info on my original post. I pretty much checkeded everything that needed to be looked at. It's just that this program was obviously designed from someone that uses dial up or broadband. It appears that the program transmits data from the ip and port on the local machine192.168.5.211:2411 to 64.59.82.37:80 Syn_sent. The port is open on the firewall. I'm not sure, but to me it seems like having an ISA server and a PIX firewall between clients and the internet, totally fubars the registration process via the web. Their tech support just wants you to allow the executeable in the windows firewall, but I don't have the windows firewalls on my clients turned on.