rofl, the mighty dalek reveals the truth once again....listen to him, he definitely knows his stuff...
good job dalek!

However, I do praise you, princesheril, for giving so much information. Keep that up, as it is very helpful in tech support situations such as this. And don't be discouraged by this encounter either, as everyone will probably have an experience like this at some point or another. Just keep seeking the knowledge, you will become better with time.

(this is in reguard to the windows update files, I do agree with the antivirus options though)