In a statement, the ISP said: "Wanadoo can confirm that a small number of links to files containing customer details have been posted on the internet. Wanadoo would like to reassure customers that this was an isolated incident and as soon as we were made aware of the problem, the information was removed from the public domain.

But according to Gammarays, they knew about the problem long before the posting of the links. So what they're really saying is, "We knew we had a problem, and as soon as we realized a whole bunch of other people knew we had a problem, we finally decided to fix it."

Which makes me wonder, is the biggest security problem on the internet technical or cultural?