Hey, Computernerd22, I think that you might be giving a slightly bad impression about your company?

if They remove *our* software and replace it with their *own* it voids their warranty.
When suppliers deal with major corporate or institutional customers, they do so on the buyer's terms. Typically, they just want the hardware and no service or support services, as they have their own staff to handle that.

So, this is taken into account in the contract negotiations, and all the OEM is usually left with is the parts/components warranty, and even that is negotiable.

It is very much a dual market economy

The institutional customer wants control and consistency. That should be built into their security model anyways?................. the OEM wants consistency, but only from a support viewpoint, so they are quite happy to negotiate special terms with major customers.

The only time this becomes an issue is with small and individual customers, who expect the OEM warranty? I guess it then boils down to the old saying "you cannot have your cake and eat it". So, if you mess with the product you void the warranty................ but that goes for just about everything you buy these days doesn't it?

I really don't see this as a big deal, hell, if someone messed with a machine that I built for them then I would not repair it for free