Ah, but they *were* supervised. Blaming your predecessor isn't good policy either - excuses are like bungholes, everyone has 'em and much like your predecessor and the mods in question, they all stink. Telling me to 'deal with it' in nice words won't make me less quiet about it.

Try this little "Philosopher say" on for size:
"It's not how you tell them it can't be done, it's finding a way to do it that wins you business."

[edit]Gee. There's that damn survey popup again. [/edit]