Hello hollysurly, and welcome to AO.

I am afraid that your answerbot needs a lot more work

[Having been born and raised in the City and County of York, I know these things ]

Their main shortcomings are that they fail to read the subtle nuances in a forum post, and take no account whatsoever of the subsequent dialogue that takes place.

The guy who posted originally has a brand new laptop that has suddenly or progressively started to run slow in the space of a few weeks (3 he stated).

There are a whole variety of possible causes but the closest your bot got was it might be a virus.

On that note; spyware and adware are more likely in this day and age IMO.