Question Templates - Ensure a qucik/accurate response to your query

[valhallen]

Ok alot of people have been asking questions without providing all needed info - so the first pages of many threads are just same old thing as people try to gather required info to assist.

So to try andd aid this I have written up a couple of quick question templates - just copy and paste into your post and answer all the questions. That should provide people with enough info to help you with your problem.

If other people want to contribute templates they think would be useful please do

I think I am being Hacked - Template
What Operating System are you running (eg Windows 98, Windows XP etc)
Do you have all critical Updates installed?
If you answered No to last question what was last update you installed?
Do you have an antivirus program?
If yes what program is it?
Also do you keep it updated with latest definitions?
Do you have a firewall?
If yes what type?
Do you have any spy/adware checking programs?
If yes what ones?
Have you scanned your PC with an http://housecall.trendmicro.com/]online virus scanner[/url]
If yes what were the reults?
How do you connect to the internet? (dial-up, adsl etc)
Are you on a LAN?
If yes what type is it (Home/Business – Wireless etc)
What makes you think you are being hacked?
How long has this being going on?
Any other comments?