I do tech support for a larger Canadian isp as well as phone remote support for a computer ferm. I do support for Commercial Inet, TV, and some times resi tv. Besides the easy 'i need a computer to get on the internet?' or 'please change your tv to channel 003'....*beep beep beep* 'did you just type 003 into your phone?'

My all time favorits that come to mind were...

I got a call from this 20 something woman.
me: thank you for calling blah blah blah
sub: Ive been hacked
me: oh yeah what makes you think that?
sub: he messaged me on msn told me i was hacked. Then told me to turn on my web cam and take my f**k'en top off. So it did it.

My other favorite was some guy called me saying that someone posted on craig's list that he was moving back to china and was giving away everything he had then listed all the good things people could want. He then said that people were showing up with moving vans and trailers to take his stuff away for a week.