hi all,

my laptop's gone into shutting down frenzy. am running windows Xp (sp2) fully updated. programs installed: avast anti virus, ad-aware, spybot and tuneup utilities.

about two weeks ago, after i installed nero 7, the computer suddenly shut down. restarted and checked the error log. it just said "application hang". this happened a number of times, so i uninstalled nero. but the problem didnt stop. it kept happening again and again. checked the error logs again. this time new thing poped up-"LoadPerf, event 3011,3012"

googled about it. found out that its got something to do about the perfstringbackup.ini file not loading properly.

this "backup file" is supposed to be something like 300kb, the one i have here is only 5kb. i learnt that the windows overwrites this file, so there is no hope of restoring it back.
speaking of restoring, system restoration failed on this. no reasons, it just said failed.

now a new thing has poped up, this little blue star came up in the task bar saying "i am a victim of software counterfeiting"

my only option (the one i an thinking) is to format and reload windows

but this "loadperf" thing has happened before, so want to resolve this

there has to be a way to cure this